Terms and Conditions

Introduction

Welcome to Electrabull Electric Vehicle. By accessing our website, purchasing our electric vehicles, or using our services, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our services.

Definitions

ElectraBull Electric Vehicle is dedicated to transforming daily commuting with advanced electric technology and modern design, combining innovation, performance, and style to create next-generation electric scooters while ensuring strong battery performance, long-lasting durability, excellent service support, genuine spare parts availability, and making electric mobility accessible for every rider in India.

Product Information

We strive to provide accurate product descriptions, specifications, and pricing. However, Electrabull Electric Vehicle does not guarantee that all information is error-free. Product features and prices may change without prior notice.

Booking and Orders

Customers may book or purchase vehicles through our website or showroom. By placing an order, you confirm that all provided details are accurate. Orders once confirmed may not be canceled or modified unless approved by our team.

Pricing and Payments

All prices are displayed in INR and are subject to applicable taxes. Payments can be made through available online methods, bank transfer, or in-store payments. Electrabull ensures secure payment processing.

Delivery Policy

Delivery timelines may vary based on location and product availability. While we strive for timely delivery, delays may occur due to logistics or external factors beyond our control.

Warranty and Service

All electric vehicles and batteries come with a limited warranty as per company policy. Customers must follow proper usage and maintenance guidelines. Warranty does not cover damages caused by misuse, accidents, or unauthorized modifications.

Return and Refund Policy

Refunds or cancellations are applicable only in specific cases such as:

• Duplicate payment transactions.
• Order cancellation approved by the company.
• Product not delivered due to company-side issues.

Refund requests must be raised within 7 days and will be processed as per company policy.

User Responsibilities

By using our services, you agree to:

• Provide accurate personal and contact details.
• Use the vehicle in compliance with traffic laws and regulations.
• Not misuse or tamper with the product.
• Follow all safety guidelines provided by the company.

Limitation of Liability

Electrabull Electric Vehicle shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services, including but not limited to accidents, improper usage, or third-party damages.

Intellectual Property

All website content including logos, images, and product details are the property of Electrabull Electric Vehicle and may not be used without permission.

Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page and will be effective immediately.

Contact Us

For any queries, please contact us:

• Email: customercare@electrabull.com
• Phone: +91-87084-41671
• Address: Electrabull Electric Vehicle, Panipat, Haryana, India